Before I joined your roadside program, I had been with a different company for almost 10 years. The first time I tried to use it, because my radiator hose broke, it took well over an hour before anyone showed up. I was very disappointed and decided to switch my roadside coverage. Approximately half way into my first year with your program my battery wouldn’t start. I called, and in less than 30 minutes my car was being jump started and battery lines tested. The truck driver even cleaned off my battery terminals and I haven’t had a problem since. Thank You.