Terms and Conditions of Roadside Club Program
- As a member you will not be required to pay any additional fee or sum in addition to the membership fee when your service is for a tow up to 25 miles or other covered service that does not exceed the benefit limit of $100.00 per occurrence.
- Your membership continues until expiration, cancellation by yourself or non-payment.
- All 24-hour roadside assistance services are provided by Nation Safe Drivers with corporate offices at 800 Yamato Rd Ste 100 Boca Raton, Fl 33431.
- This is not an automobile liability insurance contract.
- This is not an automobile physical damage insurance contract.
- Service obtained from any source other than Nation Safe Drivers is not covered and is not reimbursable without first contacting Nation Safe Drivers to obtain a POC claim # prior to contracting an out-of-network towing provider.
- 24-Hour Roadside Assistance: You will be provided a toll-free phone number to access your 24-hour emergency roadside benefits. IMPORTANT: Please be with your vehicle when the service provider arrives, as they cannot service an unattended vehicle. NOTE: Only one (1) service per seventy-two hours and five (5) free services per year are covered per membership. Only (1) service per disablement.
- Towing – Provided for up to 25
miles at no charge to member. Additional mileage is the responsibility of the member and will be negotiated prior to sending out service. Includes vehicle extrication and winching.
- Emergency Road Service – Any available contracted road service that is needed to get your vehicle running (i.e. hose replacement or tightening of cables or belts etc.).
- Essential Fluids or Supplies Delivery – Including gasoline, water, oil, or any supplies necessary to send a member's car on its way. Member is responsible for actual cost of fluid or supplies requested.
- Flat Tire Changes or Repairs – Includes changing a flat tire with your good spare or plugging a punctured tire.
- Emergency Battery Service – Includes tightening or cleaning of cables, jumpstarts, minor adjustments to alternator, etc.
- Lockout Services – For help with lost keys, broken keys, or accidental lock-out of your vehicle. Includes locksmith assistance.
Coverage: Is extended to member, legal spouse and up to 3 dependent children under the age of 24.
The following items are not included as part of the emergency roadside assistance benefit: Cost of parts, replacement keys, fluids, lubricants, or fuel, cost of installation of products, material and additional labor related to towing. Disconnecting or reconnecting drive shaft. Non-emergency towing or other non-emergency service. Trucks over one-ton capacity, taxicabs, limousines or other commercial vehicles. Towing from a service station, garage or repair shop. Towing by other than a licensed service station or garage; vehicle storage charges; a second tow. Service on a vehicle that is not in a safe condition to be towed. Towing or service on roads not regularly maintained, such as sand beaches, open fields, forests and areas designated as not passable due to construction, etc. Mounting or removing of snow tires or chains. Towing at the direction of a law enforcement officer relating to traffic obstruction, impoundment, abandonment, illegal parking, or other violations of law. Repeated service calls for a covered vehicle in need of routine maintenance or repair.
In the event of damage due to fire, flood or vandalism: Cost related to physical damage due to fire, flood, or vandalism are normally covered under your vehicle insurance. Nation Safe Drivers will assist you when you call our toll-free number, but you will have to pay for these services and submit your bill to your insurance company or agent as a part of the insurance claim.
Reimbursement for Covered Services: Reimbursement is provided when a covered individual contracts service on their own from a licensed service provider in the business of providing such services. In the event you should contract service on your own for any covered service and pay for the service out-of-pocket you may submit your original receipted roadside expenses for reimbursement consideration to Nation Safe Drivers. To obtain reimbursement claim forms you may call toll-free 1-800-338-2680 or send your request in writing to Nation Safe Drivers 800 Yamato Rd Ste 100 Boca Raton Fl 33431. Maximum reimbursement for services not obtained through our network is limited to fifty – dollars ($50).
Note: Members must call their toll-free roadside assistance phone number and receive a POC claim number prior to contracting an out-of-network provider.
SERVICE PROVIDER NETWORK
The Roadside Club for QLT utilizes the NSD network of contracted service providers. Nation Safe Drivers operates through a network of contracted service providers who have arrangements with our dispatch to perform road and towing service for Roadside Club for QLT members. As independent contractors, they have exclusive control over their own equipment and personnel. Nation Safe Drivers, SBGMC and/or QLT Consumer Lease Services are not responsible for their acts or omissions.
$1,000 Accidental Death & Dismemberment – This plan will cover injury to eligible participants 24 hours a day 365 days a year for covered accidents occurring anywhere in the world on or off the job, at home or while traveling. This benefit is paid in a lump and payable to your estate.
Hit and Run – In the event of a hit and run involving a car registered to a member anyone providing information to law enforcement agencies that leads to the apprehension of the perpetrator is eligible to apply for a $500 reward. Members and member's family are not eligible for a reward.
Emergency Trip Expense Reimbursement – If your covered vehicle is disabled by collision more than 150 miles from your residence, as a member you may qualify for up to $750 in emergency trip expense reimbursement (maximum of $250 a day for up to 3 days (72 hours). In the event of a collision or accident with another vehicle or object (reported in writing to state or local police), while your covered vehicle was being operated by you or a covered family member, and which occurs more than 150 miles away from your residence and results in an accidental disablement of your covered vehicle, you may reimbursed for one or more of the expenses listed below if incurred within 3 days (72 hours) following the accident. NOTE: Mechanical failure of your covered vehicles is not covered by this benefit.
1. Commercial transportation (by common carrier licensed to carry passengers for hire) to your residence or destination and return to pick up your disabled vehicle after repair.
2. Local commercial lodging and meals
(incurred in the vicinity where the collision occurred).
3. Rental of a replacement automobile
obtained from any bona-fide car rental agency.
For reimbursement of expenses listed in this section, you must submit a claim to Nation Safe Drivers, within 21 days of the accident disablement, which includes your name, membership number, mailing address and a bona-fide copy of the filed accident report. You must also include paid receipts validated by the companies providing you service.
Cancellation policy: Should you wish to cancel your membership, you will be refunded any remaining prorated months, less the costs of any services you utilized up to the cancellation date. It is important that you return or destroy all membership cards. If you use any of the services after the cancellation date you will be responsible and billed for any costs incurred.
